Loved by Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels Of The World guests
Very nice grounds
Knowledgeable guides
Free activities
Private terraces
"The Hacienda's expansive grounds include two serene lakes, providing everything you need for a relaxing getaway in nature."
Tanla from Turkey
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"The Cenotes are something else - real tropical island paradise material but with meticulously placed bean bags and pergolas."
Harry J from United Kingdom
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"We did the underground river tour offered on site (free of charge)."
Cameratrail
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Rooms & Suites
Wakax Hacienda offers 50 air-conditioned rooms with free WiFi, minibars, and private bathrooms. Options include Deluxe Suites with king-size beds, Superior Two-Bedroom Suites for families, and Master Villas with plunge pools. Some rooms feature balconies with jungle views. All rooms include premium bedding, laptop-compatible safes, and coffee machines.
Dining Options
The hotel's restaurant, El Cocal, serves Mexican and international cuisine. Guests can enjoy an American breakfast each morning. Two bars are available onsite, including a snack bar near the lake. Dining areas overlook the cenotes and jungle.
Leisure & Activities
Guests can swim in the outdoor pool, explore cenotes, or join guided jungle bike tours. The spa offers massages, Temazcal sweat lodge ceremonies, and yoga sessions. Water activities include kayaking and paddleboarding on the lake. Nearby attractions include Tulum Ruins (12 minutes away) and Sian Ka'an Biosphere Reserve.
Location & Transport
The hotel is in Tankah Bay, 55 km from Cozumel International Airport. Transfers can be arranged for an additional fee. Nearby landmarks include Labna-Ha Magic Mayan World (2 km) and Casa Cenote (3.5 km). Tulum's downtown is a 15-minute drive.
Services & Events
Services include babysitting, free WiFi in public areas, and airport transfers. The hotel hosts weddings and events in spaces like La Plaza Central and La Iglesia. Safety features include fire extinguishers and first aid kits. Private villas like Villa Sofia are available for large groups.
“What sets this boutique hotel apart is its reverent approach to nature: nestled in the Mayan jungle, it grants exclusive access to cenotes and underground rivers. The blend of colonial architecture with modern luxury creates a restorative atmosphere, further enhanced by bespoke wellness services like Temazcal ceremonies. It's a marvelous choice for couples seeking both adventure and serenity.”
Grace WhitmanContent & Editorial Director at Familyhotels
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A full breakfast is served at the price of US$25 per person per day.
A full breakfast is served at the price of US$25 per person per day.
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Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities:
Perfect
9.5/10Review score
General
No smoking on site
Free Wi-Fi in public areas
Parking
Safe deposit box
VIP check-in/ -out
Express check-in/ -out
Concierge desk
No pets allowed
24-hour security
Luggage storage
Private beach
Hairdresser
Coffee shop
Fire extinguishers
Key access
Sports & Fitness
Snorkelling
Canoeing
Hiking
Cycling
Yoga class
Sports trainer
Services
Paid airport shuttle
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Welcome drink
Dining
Restaurant
Snack bar
Bar/ Lounge area
Outdoor dining area
Picnic area/ Tables
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Board games
Children's menu
Game room
Spa & Leisure
Plunge pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Live entertainment
Sun terrace
Garden area
BBQ facilities
Spa & wellness centre
Solarium
Jacuzzi
Treatment room
Beauty treatment
Back massage
Head massage
Full body massage
Foot massage
Public Bath
Pool with view
Shallow end
Make up services
Room features
Air conditioning
Mini-bar
Sitting area
Dressing area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
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Dining Onsite
El Cocal offers a delightful culinary experience that seamlessly blends Mexican flavors with international influences. Nestled in the heart of Wakax Hacienda, this inviting restaurant features a warm and cozy ambiance, perfect for families, romantic evenings, or casual gatherings with friends.
El Cocal
Mexican and International
Ambiance
Family-friendly with a touch of traditional charm, set in a lush garden for a welcoming atmosphere.
Key Offerings
A breakfast selection that includes a classic American feast along with vegetarian, vegan, and gluten-free options for all. Enjoy refreshing beverages from two on-site bars to complement each meal.
Reservation
No need for reservations.
Open daily from 07:30 to 21:00.
Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels Of The World Location
A picturesque cenote ideal for swimming and relaxing amidst nature, with a tranquil atmosphere.
Labna-Ha Magic Mayan World
25-minute drive
A captivating eco-conservation park with trails, cenotes, and unique Mayan ruins. Perfect for an adventurous day out.
Cenote Sac Actun
10-minute drive
A stunning underwater cave system offering advanced snorkeling experiences in one of the world's longest cenotes.
Museo de la Prehistoria Parque Dos Ojos
10-minute drive
An engaging museum showcasing the prehistoric heritage of the region, including ancient artifacts and interactive exhibits.
Cenote Diving
10-minute drive
An exhilarating diving experience in crystal-clear cenotes. Equipment rental available and guided tours recommended.
Yoga Retreats
15 minutes walking
Serene yoga retreats offered nearby, providing relaxation and rejuvenation in a peaceful environment amidst nature.
Biking Tours
25-minute drive
Guided biking tours through scenic routes of Tulum offer both thrilling rides and picturesque views for adventure lovers.
Taqueria Honorio
10-minute drive
Authentic Mexican taqueria known for mouth-watering tacos and a casual vibe. Vegetarian options are available.
Kitchen Table
15 minutes walking
An upscale dining experience with a focus on local cuisines, fresh ingredients, and a unique open kitchen concept.
Sale e Pepe
10-minute drive
Charming Italian restaurant featuring delightful pasta dishes and wood-fired pizza, with a cozy ambiance.
Casa de la Cultura
15 minutes walking
Cultural venue hosting local art exhibitions and performances. Kid-friendly events are often scheduled.
Papaya Playa Project
10-minute drive
Vibrant beach club with live music and events. Great for socializing and enjoying Tulum's nightlife.
Tips on navigating the city
City Centre
Tulum17 min
·
6.7
mi
Airports
Aeropuerto de Playa del Carmen (PCM)82 min
·
33.8
mi
Cozumel (CZM)109 min
·
44.9
mi
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Property information and rules
Check-in
from 15:00-22:00
Check-out
until 12 pm
Internet
Wireless internet is available in public areas for free.
Breakfast
A full breakfast is served at the price of US$25 per person per day.
Pets
Pets are not allowed.
Number of rooms:
54
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 135 verified reviews
9.4/10
Perfect
95%
Recommend
Cleanliness
9.6/10
Comfort
9.6/10
Facilities
9.5/10
Free Wi-Fi
9.5/10
Location
9.0/10
Staff
9.3/10
Value for money
8.9/10
Pros
Beautiful cenotes
Kind staff
Freshly cooked food
Cons
Expensive restaurant
Remote location
Low water pressure
Guest reviews
based on 351 reviews
9.1/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels Of The World
Which airport is the closest to the Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels Of The World?
The closest airport to the Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels Of The World is Aeropuerto de Playa del Carmen airport (55 km) and it is reachable with a 40-minute drive.
Is airport shuttle provided by Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels Of The World?
Bus shuttle is one of the services offered by Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels Of The World. Please inform the hotel staff about your estimated arrival time.
How much does it cost to stay at the Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels Of The World?
The price for a room in the Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels Of The World starts at $500.
What payment methods are available in Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels Of The World?
At Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels Of The World, you can pay using Visa and American Express.
What are the room types offered by the Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels Of The World?
Triple Room, Junior Suite, and Queen Room are among the room types available at the Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels Of The World.
Does Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels Of The World offer facilities for business travellers?
Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels Of The World conveniently features a laptop safe and a photocopier as well as a business centre on-site.
Which facilities are available in the Tulum hotel?
Top locations of the Tulum hotel include a restaurant and a storage room, whereas guests' safety will be ensured with 24-hour security service and a luggage locker.
What are the spa options at Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels Of The World?
Pampering amenities in Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels Of The World include a treatment room, a solarium, and a hot tub.
Is there a swimming pool in the Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels Of The World?
Yes, the Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels Of The World features a swimming pool.