Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels Of The World Tulum Skyline photoWakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels Of The World Tulum Interior photoWakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels Of The World Tulum Exterior photo

Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels Of The World – A Favorite for Families in Tulum

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Check rooms and rates
From$500 /night
Check-in
03Sept
Check-out
04Sept
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Carretera Tulum - Cancun Balam Canche, Tulum, Tulum, 77765
-
Near Tankah Bay cenotes
Perfect
9.0
/10
4.9
4.8
/5

5-star hotel with 3 pools and 400 acres of jungle, cenotes, and a lagoon in Tulum

Amenities & Grounds

Wakax Hacienda sits on 400 acres of private land, offering guests three outdoor swimming pools, a private cenote, an underground river, and a lagoon for kayaking and stand-up paddleboarding. Water sport facilities, a water park, bike rental, and hiking trails are all available on the property without additional charge. The grounds also include a games room, a chapel, a Mayan village recreation, and a library.

Wellness & Activities

The hotel houses a full-service spa and wellness center with a solarium, hot tub, and treatment rooms offering body treatments, massages, and beauty services. Guests can join daily yoga classes, personal training sessions, or a guided underground cenote cave tour. Live music, walking tours, snorkeling, and cycling tours are also offered as part of the stay.

Dining

The on-site restaurant, El Cocal, serves Mexican and international cuisine with a menu that includes vegetarian, vegan, and gluten-free options. Breakfast is included and features fresh pastries, cheese, fruits, juice, and a la carte dishes. A bar, a coffee house on site, and a snack bar are available, along with special diet menus upon request.

Rooms & Accommodations

Rooms are located in casitas and villas spread across the jungle property, each with a private bathroom, air conditioning, and a tea and coffee maker. Family-friendly suites with two bedrooms and two bathrooms are available for larger groups. All rooms come with daily housekeeping, and the hotel provides cribs, bottle warmers, and baby baths upon request.

Family & Services

Babysitting and child services are available, and board games and puzzles are offered for younger guests. The hotel provides a free shuttle service, express check-in/check-out, and a concierge desk that can arrange car rental, airport transfers, and tour bookings. Safety features include 24-hour security, CCTV, key access, and a safety deposit box in each room.

Highlights

Grounds: 400 acres with cenotes, lagoon, and underground river

Pools: 3 outdoor swimming pools and a sun terrace

Activities: Free bike tours, cave tours, and water sports

Wellness: Spa with massages, yoga, and Temazcal ceremonies

Dining: El Cocal restaurant with American breakfast included

“What sets this boutique hotel apart is its reverent approach to nature: nestled in the Mayan jungle, it grants exclusive access to cenotes and underground rivers. The blend of colonial architecture with modern luxury creates a restorative atmosphere, further enhanced by bespoke wellness services like Temazcal ceremonies. It's a marvelous choice for couples seeking both adventure and serenity.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
  • Single Room
    2 persons
    32 sq. feet
    1 Single bed
    Air conditioning
    Shower
  • Triple Room
    2 persons
    32 sq. feet
    1 King-size bed
    Air conditioning
    Shower
  • Deluxe Suite King
    2 persons
    32 sq. feet
    1 King-size bed
    Air conditioning
    Balcony
Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!
September 2026 - September 2027
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Check-in/ Check-out

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Perfect
9.5/10Review score

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • VIP check-in/ -out
  • Express check-in/ -out
  • Concierge desk
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Private beach
  • Hairdresser
  • Coffee shop
  • Fire extinguishers
  • Key access

Sports & Fitness

  • Snorkelling
  • Canoeing
  • Hiking
  • Cycling
  • Yoga class
  • Sports trainer

Services

  • Paid airport shuttle
  • Housekeeping
  • Car hire
  • Laundry
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Outdoor dining area
  • Picnic area/ Tables
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • Children's menu
  • Game room

Spa & Leisure

  • Plunge pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Aqua park
  • Live entertainment
  • Sun terrace
  • Garden area
  • BBQ facilities
  • Spa & wellness centre
  • Solarium
  • Jacuzzi
  • Treatment room
  • Beauty treatment
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Public Bath
  • Pool with view
  • Shallow end
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Dressing area
  • Patio
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries
Show more

Dining Onsite

El Cocal offers a delightful culinary experience that seamlessly blends Mexican flavors with international influences. Nestled in the heart of Wakax Hacienda, this inviting restaurant features a warm and cozy ambiance, perfect for families, romantic evenings, or casual gatherings with friends.
  • El Cocal

    Mexican and International
    Ambiance
    Family-friendly with a touch of traditional charm, set in a lush garden for a welcoming atmosphere.
    Key Offerings
    A breakfast selection that includes a classic American feast along with vegetarian, vegan, and gluten-free options for all. Enjoy refreshing beverages from two on-site bars to complement each meal.
    Reservation
    No need for reservations.
    Open daily from 07:30 to 21:00.

Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels Of The World Location

Carretera Tulum - Cancun Balam Canche, Tulum, Tulum, 77765
Explore Tulum
Explore Tulum: Activities & More
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Cenote Manati
15 minutes walking
A picturesque cenote ideal for swimming and relaxing amidst nature, with a tranquil atmosphere.
Labna-Ha Magic Mayan World
Labna-Ha Magic Mayan World
25-minute drive
A captivating eco-conservation park with trails, cenotes, and unique Mayan ruins. Perfect for an adventurous day out.
Cenote Sac Actun
10-minute drive
A stunning underwater cave system offering advanced snorkeling experiences in one of the world's longest cenotes.
Museo de la Prehistoria Parque Dos Ojos
Museo de la Prehistoria Parque Dos Ojos
10-minute drive
An engaging museum showcasing the prehistoric heritage of the region, including ancient artifacts and interactive exhibits.
Cenote Diving
10-minute drive
An exhilarating diving experience in crystal-clear cenotes. Equipment rental available and guided tours recommended.
Yoga Retreats
15 minutes walking
Serene yoga retreats offered nearby, providing relaxation and rejuvenation in a peaceful environment amidst nature.
Biking Tours
25-minute drive
Guided biking tours through scenic routes of Tulum offer both thrilling rides and picturesque views for adventure lovers.
Taqueria Honorio
10-minute drive
Authentic Mexican taqueria known for mouth-watering tacos and a casual vibe. Vegetarian options are available.
Kitchen Table
15 minutes walking
An upscale dining experience with a focus on local cuisines, fresh ingredients, and a unique open kitchen concept.
Sale e Pepe
10-minute drive
Charming Italian restaurant featuring delightful pasta dishes and wood-fired pizza, with a cozy ambiance.
Casa de la Cultura
15 minutes walking
Cultural venue hosting local art exhibitions and performances. Kid-friendly events are often scheduled.
Papaya Playa Project
10-minute drive
Vibrant beach club with live music and events. Great for socializing and enjoying Tulum's nightlife.
Tips on navigating the city
  • City Centre
    Tulum 17 min  ·  6.7 mi
  • Airports
    Aeropuerto de Playa del Carmen (PCM) 82 min  ·  33.8 mi
    Cozumel (CZM) 109 min  ·  44.9 mi
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Check Rates
Property information and rules
Check-in
from 15:00-22:00
Check-out
until 12 pm
Internet
Wireless internet is available in public areas for free.
Breakfast
A full breakfast is served at the price of USD 25.0 per person.
Pets
Pets are not allowed.
Number of rooms:
54

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 414 verified reviews
9.7 /10
Perfect
98 %
Recommend
Cleanliness
9.6/10
Comfort
9.6/10
Facilities
9.5/10
Free WiFi
9.3/10
Location
9.0/10
Staff
9.4/10
Value for money
8.9/10
Pros
Beautiful cenotes
Kind staff
Freshly cooked food
Cons
Expensive restaurant
Remote location
Low water pressure
Guest reviews
based on 259 reviews
9.0/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels Of The World
What are the check-in and check-out times at Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels Of The World?
Check-in is at 15:00 and check-out is by 12:00.
How far is Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels Of The World from Tulum International Airport?
The hotel is 49 km from Tulum International Airport.
Are there any restaurants on-site at Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels Of The World?
The hotel features a restaurant serving Mexican and international cuisine.
What amenities are included in the rooms at Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels Of The World?
Rooms include air conditioning, a minibar, a coffee machine, and a private bathroom.
Is Wi-Fi available at Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels Of The World?
Complimentary Wi-Fi is available throughout the hotel.
What recreational activities can guests enjoy at Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels Of The World?
Guests can enjoy hiking, snorkeling, cycling, and canoeing.
Is there parking available at Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels Of The World?
Free private parking is available on-site without the need for reservations.
What is the approximate distance to nearby attractions from Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels Of The World?
The hotel is 9 km from Tulum Archeological Site and 9 km from Xel Ha.
Is breakfast available at Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels Of The World?
An American breakfast is available for an additional charge.
What family-friendly services are available at Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels Of The World?
The hotel offers babysitting services and a children's menu.
Does Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels Of The World have outdoor facilities?
The hotel features an outdoor swimming pool and a garden.

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