"The Hacienda's expansive grounds include two serene lakes, providing everything you need for a relaxing getaway in nature."
Tanla from Turkey
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"The Cenotes are something else - real tropical island paradise material but with meticulously placed bean bags and pergolas."
Harry J from United Kingdom
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"We did the underground river tour offered on site (free of charge)."
Cameratrail
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Rooms & Suites
Wakax Hacienda offers 50 air-conditioned rooms with free WiFi, minibars, and private bathrooms. Options include Deluxe Suites with king-size beds, Superior Two-Bedroom Suites for families, and Master Villas with plunge pools. Some rooms feature balconies with jungle views. All rooms include premium bedding, laptop-compatible safes, and coffee machines.
Dining Options
The hotel's restaurant, El Cocal, serves Mexican and international cuisine. Guests can enjoy an American breakfast each morning. Two bars are available onsite, including a snack bar near the lake. Dining areas overlook the cenotes and jungle.
Leisure & Activities
Guests can swim in the outdoor pool, explore cenotes, or join guided jungle bike tours. The spa offers massages, Temazcal sweat lodge ceremonies, and yoga sessions. Water activities include kayaking and paddleboarding on the lake. Nearby attractions include Tulum Ruins (12 minutes away) and Sian Ka'an Biosphere Reserve.
Location & Transport
The hotel is in Tankah Bay, 55 km from Cozumel International Airport. Transfers can be arranged for an additional fee. Nearby landmarks include Labna-Ha Magic Mayan World (2 km) and Casa Cenote (3.5 km). Tulum's downtown is a 15-minute drive.
Services & Events
Services include babysitting, free WiFi in public areas, and airport transfers. The hotel hosts weddings and events in spaces like La Plaza Central and La Iglesia. Safety features include fire extinguishers and first aid kits. Private villas like Villa Sofia are available for large groups.
“What sets this boutique hotel apart is its reverent approach to nature: nestled in the Mayan jungle, it grants exclusive access to cenotes and underground rivers. The blend of colonial architecture with modern luxury creates a restorative atmosphere, further enhanced by bespoke wellness services like Temazcal ceremonies. It's a marvelous choice for couples seeking both adventure and serenity.”
James DavidEditor-in-Chief at Familyhotels
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Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Junior Suite Terrace
2 persons
72 m²
Shower
Air conditioning
room details
Superior Casita Suite Terrace
2 persons
70 m²
Shower
Air conditioning
room details
Triple Room
2 persons
32 m²
1 King-size bed
Shower
Air conditioning
room details
Superior Two Bedroom Suite
2 persons
94 m²
1 King-size bed
Shower
Air conditioning
room details
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Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
No smoking on site
Free Wi-Fi
Parking
Safe deposit box
VIP check-in/ -out
Express check-in/ -out
Concierge desk
No pets allowed
24-hour security
Luggage storage
Private beach
Hairdresser
Coffee shop
Fire extinguishers
Key access
Sports & Fitness
Snorkelling
Canoeing
Hiking
Cycling
Yoga class
Sports trainer
Services
Paid airport shuttle
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Welcome drink
Dining
Restaurant
Snack bar
Bar/ Lounge area
Outdoor dining area
Picnic area/ Tables
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Board games
Children's menu
Game room
Spa & Leisure
Plunge pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Live entertainment
Sun terrace
Garden area
BBQ facilities
Spa & wellness centre
Solarium
Jacuzzi
Treatment room
Beauty treatment
Back massage
Head massage
Full body massage
Foot massage
Public Bath
Pool with view
Shallow end
Make up services
Room features
Air conditioning
Mini-bar
Sitting area
Dressing area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
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Dining Onsite
El Cocal offers a delightful culinary experience that seamlessly blends Mexican flavors with international influences. Nestled in the heart of Wakax Hacienda, this inviting restaurant features a warm and cozy ambiance, perfect for families, romantic evenings, or casual gatherings with friends.
El Cocal
Mexican and International
Ambiance
Family-friendly with a touch of traditional charm, set in a lush garden for a welcoming atmosphere.
Key Offerings
A breakfast selection that includes a classic American feast along with vegetarian, vegan, and gluten-free options for all. Enjoy refreshing beverages from two on-site bars to complement each meal.