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From500US$ /night
Check-in
21Jul2025Select date
Check-out
22Jul2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Carretera Tulum - Cancun Balam Canche, Tulum, Mexico, 77765

Rooms & Suites

Wakax Hacienda offers 50 air-conditioned rooms with free WiFi, minibars, and private bathrooms. Options include Deluxe Suites with king-size beds, Superior Two-Bedroom Suites for families, and Master Villas with plunge pools. Some rooms feature balconies with jungle views. All rooms include premium bedding, laptop-compatible safes, and coffee machines.

Dining Options

The hotel's restaurant, El Cocal, serves Mexican and international cuisine. Guests can enjoy an American breakfast each morning. Two bars are available onsite, including a snack bar near the lake. Dining areas overlook the cenotes and jungle.

Leisure & Activities

Guests can swim in the outdoor pool, explore cenotes, or join guided jungle bike tours. The spa offers massages, Temazcal sweat lodge ceremonies, and yoga sessions. Water activities include kayaking and paddleboarding on the lake. Nearby attractions include Tulum Ruins (12 minutes away) and Sian Ka'an Biosphere Reserve.

Location & Transport

The hotel is in Tankah Bay, 55 km from Cozumel International Airport. Transfers can be arranged for an additional fee. Nearby landmarks include Labna-Ha Magic Mayan World (2 km) and Casa Cenote (3.5 km). Tulum's downtown is a 15-minute drive.

Services & Events

Services include babysitting, free WiFi in public areas, and airport transfers. The hotel hosts weddings and events in spaces like La Plaza Central and La Iglesia. Safety features include fire extinguishers and first aid kits. Private villas like Villa Sofia are available for large groups.

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Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Double Room
Max:
2 persons
345 sq. feet 
Bed options:
2 Double beds
Garden view
Shower
Air conditioning
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Junior Suite Terrace
Max:
2 persons
780 sq. feet 
Garden view
Shower
Air conditioning
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Superior Casita Suite Terrace
Max:
2 persons
755 sq. feet 
Garden view
Shower
Air conditioning
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Availability and pricing for your selected dates

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Tips on navigating the city

Access a full list of transport options to make getting around with your family easy

City Centre
Tulum 6.7 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 33.8 mi

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones

General

  • No smoking on site
  • Free Wi-Fi
  • Free parking
  • Safe deposit box
  • VIP check-in/ -out
  • Express check-in/ -out
  • Concierge desk
  • 24-hour security
  • Luggage storage
  • Private beach
  • Hairdresser
  • Coffee shop
  • Fire extinguishers
  • Key access

Sports & Fitness

  • Snorkelling
  • Canoeing
  • Hiking
  • Cycling
  • Yoga class
  • Sports trainer

Services

  • Paid airport shuttle
  • Housekeeping
  • Car hire
  • Laundry
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Outdoor dining area
  • Picnic area/ Tables
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • Children's menu
  • Game room

Spa & Leisure

  • Plunge pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Aqua park
  • Live entertainment
  • Sun terrace
  • Garden area
  • BBQ facilities
  • Spa & wellness centre
  • Solarium
  • Jacuzzi
  • Treatment room
  • Beauty treatment
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Public Bath
  • Pool with view
  • Shallow end
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Dressing area
  • Patio
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries
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Location

Carretera Tulum - Cancun Balam Canche, Tulum, Mexico, 77765
Map view
Carretera Tulum - Cancun Balam Canche, Tulum, Mexico, 77765
Nearby
Labna-Ha Magic Mayan World
1300 ft
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Check-in
21Jul2025Select date
Check-out
22Jul2025Select date
Rooms and Guests2 Guests, 1 Room